• Family Run Business

    Established 35+ years

  • Free Shipping

    On all orders over £50

  • Sports Specialists

    Specialists in Hockey & Racket Sports

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Privacy Policy

PRIVACY POLICY

Bruntsfield Sports is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You are legally entitled to request details of the personal information which we hold about you, under the UK's Data Protection Act 1998.

We only collect information about you for the following reasons: firstly, to process your order and second, to provide you with the best possible service.

The information we keep on our secure servers are;

  • -Name
  • -Address 
  • -Phone Number 
  • -Email Address

CREDIT/DEBIT CARD DETAILS

Bruntsfield Sports will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We use cookies within the ordering process on the website only to allow the shopping basket to function. These cookies always expire within 24 hours and hold no personally identifiable information.

 

COMPLAINTS HANDLING

We endeavour to respond to complaints within 5 working days. All complaints will be dealt with by a director and will be dealt with fairly and confidentially.

E-MAIL FOR COMPLAINTS : Bruntsfieldsportsltd@gmail.com

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